Privacy statement

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To preserve the confidentiality of all information you provide to us, we have adopted the following privacy principles:

  1. We only collect information that we believe to be relevant and required to understand your financial needs and to conduct our business.
  2. We use your information to provide you with better customer services and products.
  3. We may pass your information to other HSBC Group companies or agents, as permitted by law.
  4. We will not disclose your information to any external organisation unless we have your consent or are required by law or have previously informed you.
  5. We may be required from time to time to disclose your information to Governmental or judicial bodies or agencies or our regulators, but we will only do so under proper authority.
  6. We aim to keep your information up-to-date.
  7. We maintain strict security systems designed to prevent unauthorised access to your information by anyone, including our staff.
  8. All Group companies, all our staff and all third parties with permitted access to your information are specifically required to observe our confidentiality obligations.
  9. The owner of the website is HBEU Netherlands (i.e. the entity that collects the data through the website (the data controller)
  10. All (personal) information that is collected and processed through the use of the website is handled in compliance with applicable (data protection) laws.
  11. Contact details for users to be able to ask questions about their personal data and to allow them to check the data and request correction if their personal data is incorrect can be addressed by emailing hsbc.amsterdam@hsbc.com.
  12. Please be aware that if personal data is to be transferred outside of the EEA, the personal data may be transferred to countries which do not provide the same level of protection for personal data.
  13. If users access the HSBC Netherlands website through third party websites/links then please be aware that HSBC is not responsible for user data collected by the third party or what the third party does the data it collects from the user. Please be advised to acquaint yourself with the privacy policy/statement of any third parties.

Data protection

We may as a result of your interaction with the Site hold and process personal information obtained about you when you leave your identification data and contact information on the Site for us to contact you. In such case we will use it for the purposes for which it was provided by you, to contact you in regards to your query, in each case in accordance with Data Protection laws applying to Netherlands. We may pass this information to other members of the HSBC Group or agents only in such ways as are permitted by applicable law. We may disclose your information for fraud prevention purposes and/or if required/obliged by law or Governmental or judicial bodies or agencies or to our regulators. The owner of the website is HBEU Netherlands branch. To obtain the communication or modification of your information please email hsbc.amsterdam@hsbc.com.

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